Privacy Policy
Introduction
This Privacy Policy explains how NCG Experience (ncgexp.com) collects and uses your personal information. We protect your data and respect your privacy rights. This policy applies to all our services and website interactions.
Information We Collect
We collect information you provide directly to us. This includes your name, email address, phone number, postal address, payment details, travel preferences, and passport information. We also collect technical data such as IP addresses, browser type, and pages visited on our website.
How We Use Your Information
We use your information to provide our travel services including yacht charters, private jets, villa rentals, and VIP services. We process your bookings, communicate about your reservations, and send important travel updates. We also use data to improve our services and website functionality.
Information Sharing
We share your information with travel service providers to fulfill your bookings. These include yacht operators, jet companies, villa owners, and other service partners. We do not sell your personal information to third parties.
Data Protection
We use security measures to protect your information from unauthorized access. We encrypt sensitive data and maintain secure servers. Our staff follows strict privacy guidelines when handling your information.
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us understand how you use our site. You can control cookie settings through your browser preferences.
Marketing Communications
We send marketing emails about our services with your permission. You can opt out of these communications at any time through your account settings or by contacting us.
Your Rights
You can request access to your personal information. You may ask us to correct or delete your data. Contact us to exercise these rights or ask questions about your information.
Children's Privacy
We do not knowingly collect information from children under 13. Parents should contact us if they believe their child has provided us with information.
International Data Transfers
We operate in multiple countries including Italy, Dominican Republic, St Barts, Bahamas, Turks and Caicos Islands, US Virgin Islands, Ibiza, Saint Tropez, and Los Angeles.
Your information may be processed in these locations following local privacy laws.
Policy Updates
We may update this privacy policy. We will post changes on this page and update the revision date. Please review this policy periodically.
Contact Information
For privacy questions or concerns:
- Email: info@ncgexperience.com
- Phone (USA/Canada Toll Free): +1 (800) 929-7193
Legal Compliance
This privacy policy complies with applicable data protection laws. We follow regulations for collecting and processing personal information in our operating locations.
