Concierge Security Services
NCG Experience provides concierge security services with trained security guards for residential buildings, offices, and private properties. We combine security expertise with customer service skills to keep your premises safe.
Our Concierge Security Services Include
Front Desk Security
Lobby Staffed Professionals
We staff your lobby with professional security officers
Visitor ID Checks
We check IDs of all visitors before granting access
Entry Monitoring
We monitor entry and exit points at all times
Log Maintenance
We maintain visitor logs for security records
Building Patrol Services
Routine Property Patrols
We conduct regular patrols throughout your property
Issue Prevention
We identify security issues before they become problems
Maintenance Reporting
We report maintenance concerns to property management
Suspicious Activity Response
We respond quickly to suspicious activity
Package and Mail Management
Delivery Logging
We receive and log all deliveries
Resident Notification
We notify residents or staff about their packages
Secure Item Storage
We store items securely until pickup
Theft Prevention
We prevent package theft and loss
Emergency Response
On-Site First Response
We act as first responders for on-site emergencies
Police/Fire Coordination
We coordinate with police and fire departments
Protocol Compliance
We follow established emergency protocols
Evacuation Assistance
We help with building evacuations when needed
Why Choose NCG Experience for Concierge Security
Dual-Trained Personnel
Security + Service
Our guards receive security and customer service training
Skill-Based Selection
We select staff with the right personality and skills
Background Verified
We require background checks for all security officers
Armed/Unarmed Options
We provide both armed and unarmed security options
Consistent Coverage
24/7 Security Presence
We staff your property 24 hours a day, 365 days a year
Backup Readiness
We have backup officers ready for last-minute needs
Officer Supervision
We supervise all officers with management visits
Coverage Continuity
We prevent gaps in your security coverage
Technology Integration
CCTV Monitoring
We monitor CCTV systems for your property
Digital Visitor Logs
We use digital visitor management systems
Access Control Tech
We employ access control technology
Data-Driven Reports
We provide regular security reports with data
Professional AppearanceÂ
Uniformed Officers
Our officers wear clean, professional uniforms
Neat, Alert Presence
We maintain a neat, alert presence at all times
Positive Representation
We represent your property in a positive way
Safe & Welcoming
We create a safe but welcoming atmosphere
Our Security Service Levels
We offer different security coverage levels based on your needs:
Basic Security
Front desk coverage with basic access control
Standard Security
Front desk plus regular patrols and package management
Premium Security
omplete security program with armed officers, technology monitoring, and risk assessment
Custom Security
Security plans built for your specific requirements
Travel Reviews
"NCG security officers handle both security and resident services with equal skill. Our building feels safe and well-managed."
Mark D., Property Manager
"We switched to NCG after having problems with our previous security company. The difference in quality and reliability is remarkable."
Susan R., HOA President
"Our office building needs security that doesn't intimidate our clients. NCG officers are professional but approachable."
James T., Office Manager
Inquire Now
It’s essential to provide more specific information about your travel plans and needs. Traveling with NCG always requires a personalized approach to tailor recommendations to your preferences and requirements.
Common Questions About Concierge Security
What makes concierge security different from regular security guards?
Concierge security officers combine security functions with customer service skills. They protect your property while also helping residents and visitors.
Can your security officers handle other duties besides security?
Yes. Our officers can manage packages, assist residents, direct visitors, and handle basic administrative tasks while maintaining security awareness.
Do you provide armed security officers?
Yes. We offer both armed and unarmed security based on your needs and risk assessment. All armed officers have proper licensing and extra training.
How do you handle security officer absence or turnover?
We maintain a pool of trained backup officers who know your property. This guarantees consistent coverage even when regular staff is unavailable.